Ajwaa Website Terms and Conditions of Use
Access to Ajwaa Program website www.ajwaa.baj.com.sa (the “Site”) is provided by Bank AlJazira and the terms applicable to the use of the Site are set out below.
This Site Terms of Use Agreement (the “Agreement”) describes your rights and responsibilities and states the terms and conditions under which you may use the Site. The term “you” as used herein refers to all individuals and/or entities accessing the Site for any reason. By continuing to use the Site, you are indicating your acceptance to be bound by the terms and conditions of this Agreement between you and Bank AlJazira.
These terms and conditions apply to Ajwaa Program. This allows a participant to earn points through Ajwaa Credit card issued through Bank AlJazira.
By participating in the Ajwaa Program you would have deemed to have read, understood and accepted these terms and conditions.
1. Definitions
a) “Ajwaa Program” is operated by Visa International and TCIG for and on behalf of Bank AlJazira.
b) “Ajwaa Program Points” means points earned and accumulated under the Ajwaa Program.
c) “You”, “Your”, or “Customer” means Bank AlJazira users who have successfully enrolled to participate in the Ajwaa Program;
d) “We”, “Us” or “Our” means Bank AlJazira.
2. Ajwaa Program Points
a) The accrual of Ajwaa Program Points will be based on your activity on Ajwaa Credit cards. Points accrued on purchase transactions are credited to your loyalty account immediately and might take 15 days of the transaction appearing on your Ajwaa card statement in some cases.
b) Points shall begin to accumulate upon using Ajwaa Credit Card on a purchase transaction.
c) Ajwaa Program Points can be earned on your Ajwaa Primary or supplementary cards linked to the Primary card.
d) Ajwaa Program Points have a set expiry date and will need to be redeemed in line with the expiry dates as defined in [Section 4] of the Program Terms and Conditions.
3. Earning Points
a) Ajwaa points are awarded on purchase transactions only using Ajwaa credit card, cash withdrawal transactions, SADAD payment transactions, and cash transfer from credit card to the current account and digital wallets transactions will not qualify the customer to accrue Ajwaa points.
b) Points earned for transactions done with currencies other than Saudi Riyal will be based on the purchase amount and not the total amount posted to your credit card statement.
c) The bank has the right to exclude any merchant or country from acquiring Ajwaa points.
d) Customer acknowledges that the use of Ajwaa credit card is for his/her own personal transactions, and any use of the card in any other transactions by the customer or by others will be considered as misuse for the card and will give the bank the right to cancel the card and/or will not allow the customer to accrue Ajwaa points or use any of Ajwaa privileges.
4. Points Redemption
a) Ajwaa Program by Bank AlJazira makes no warranty, express or implied, regarding the merchantability, fitness for a particular use or otherwise, regarding any merchandise or other points or services obtained by redemption.
b) Without limitation Ajwaa Program by Bank AlJazira is not liable to you for any direct or indirect loss, damage or expense arising from your participation in the Ajwaa Program, regardless of whether this arose from negligence, and regardless of whether Ajwaa Program by Bank AlJazira has any control over the circumstances giving rise to the claim or not.
c) Ajwaa Program by Bank AlJazira reserves the right, in its sole and absolute discretion to set any quota for, or replace or to withdraw any featured reward item at any time and to substitute any reward item requested for redemption by a Customer for a different reward of comparable value to the particular reward requested by the Customer
d) By redeeming Ajwaa Program Points you release Ajwaa Program by Bank AlJazira from any and all liability regarding the redemption of the Ajwaa Program Points.
e) Ajwaa Program by Bank AlJazira is not responsible or liable for any redemption of your Ajwaa Program Points balance where the redemption was not authorized by you.
f) The virtual gift voucher will be received within 24 hours from the moment of redemption.
5. Expiration of Ajwaa Program Points
a) Points Expiry: Ajwaa Program Points earned are valid for 2 years and thereafter will expire and be forfeited.
b) Ajwaa Program by Bank AlJazira will not be obligated to offer an extension on expired points nor offer any cash refunds or other exchanges or compensation whatsoever for expired Ajwaa Program Points.
c) All Points earned under the Ajwaa Program is non-transferable from one Customer to another.
6. Refund and Cancellation Policy
Ajwaa Program by Bank AlJazira reserves the right to modify this Agreement from time to time without notice and in its sole discretion at any time by updating this web page, and your continued use of the Site after any modifications by Bank AlJazira shall constitute your acceptance of such modifications.
Privacy Policy
Information contained on the Site is subject to change at any time without notice. Products and services on this Site are available at the sole discretion of Ajwaa Program by Bank AlJazira and subject to the individual terms and conditions of such products and services. Such products and services may be withdrawn, changed or amended by Ajwaa Program by Bank AlJazira at its sole discretion and at any time without prior notice.
Ajwaa Program by Bank AlJazira shall not be responsible or liable for any direct or indirect losses or damages, howsoever caused (including consequential loss), arising from or relating in any way to the Site and/or any Information contained on the Site, or any errors, imperfection, fault, omissions or inaccuracy of the Site, its contents or associated services or, or your use of, or inability to use, or reliance on, the Site. Your sole remedy for dissatisfaction with the Site and/or Information contained on the Site is to stop using the Site.
Any hyperlinks from this Site exist for information purposes and for your convenience only and Ajwaa Program by Bank AlJazira shall not be responsible or liable for any direct or indirect losses or damages (including consequential loss) arising from or relating in any way or any errors, imperfection, defects, fault, omissions or inaccuracy of material or information contained on the pages of such sites. Inclusion of such hyperlinks does not mean that Bank AlJazira endorses such website(s) and has no responsibility for the content of the linked website(s).
You agree to indemnify, defend and hold harmless Ajwaa Program by Bank AlJazira and its third party information providers from and against any claim, action, demand or losses, including, without limitation, reasonable legal fees, made by any third party due to or arising out of your breach of this Agreement. The Site, and all Information therein, contain material owned by Ajwaa Program by Bank AlJazira and/or its third party providers which is protected under copyright, trademark and other intellectual property laws.
Ajwaa Program by Bank AlJazira and its third party providers, as applicable, own the copyright to all Information and works of authorship on the Site. All trademarks, service marks, and logos used on the Site are the trademarks, service marks, or logos of Ajwaa Program by Bank AlJazira and its third party providers, as applicable.
You agree not to copy any of the Information provided on the Site and must not copy these documents to any website. This Site contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Unauthorized use of this Site may give rise to a claim for damages and/or be a criminal offence. Use of this Site is governed by the laws of the KSA and the terms of its Internet policy.
